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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathy Alexander

September 10, 2024

5  out of  5
rating by Kathy Alexander
"Ryan Baker is a very nice person to help you with your auto needs."
We responded:
"Cathy, thank you so much for the review. It’s always a pleasure. Look forward to working with you next time."
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Mark Smith

September 2, 2024

5  out of  5
rating by Mark Smith
"We used to be wih progresive insurance. Paying $371 a month.2 cars no renters insurance. We had been with them for over 12 yrs. Never late or missed any payment. At renewal time they raised our rates by $104 a month. To $475. Because their system didn't catch my speeding ticket at the last renewal. I called and tried to reason with them. No luck. So I told them to keep the policy. We would go else where. So we called every I mean EVERY other insurance company to quote us for auto insurance. And every one of them were extremely over priced. We thought we were stuck w1ith progressive! ( A little back ground.) We have 2 vehicles both 2017. I have 1 accident on my record and 2 speeding tickets.my wife has a clean record. And for what we needed to be insured, every insurance company out there wanted $600-$700 a month. Even a different state farm agent quoted me $657 a month. Some how Jessica and the guys at Ryan's office got our info. Gave us a call and took great care of our needs. When she told me the price, I asked her if she was sure? Man I was relived when she told me that it was correct. Jessica went above and beyond the call of duty looking for any and all savings possible. So not only are our vehicles fully covered, we now have renters insurance and it's cheaper than any other company, or what we were paying before. I would like to personally thank Jessica and the guys. You helped us out so much."
We responded:
"That was an amazing thing to hear. Thank you so much, we look forward to working together for a long time to come"
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Colin Tierney

July 15, 2024

5  out of  5
rating by Colin Tierney
"Detailed and prompt!"
We responded:
"keep me on my toes! thanks for review"
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Debra Ward

February 2, 2024

5  out of  5
rating by Debra Ward
"David may our visit easy. He also gave us great rates for our home and vehicles, saving us money."
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KrysLynn

July 22, 2023

5  out of  5
rating by KrysLynn
"Ryan went abovr and beyond for a client that needed a tow. Was having issues with a third party whose roadside wasn't cooperative. I highly suggest. HIGHLY RECOMMENDED"
We responded:
"Thank you! Glad that I was able to help "
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Bible-James4:2

September 8, 2022

5  out of  5
rating by Bible-James4:2
"Highly recommend , got me a great deal on auto insurance over a 6 month policy ...highly professional....I've been with Mr Baker for about 5 years as insurance agent"
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Robert Cook

April 5, 2022

5  out of  5
rating by Robert Cook
"Great team. Great company."
We responded:
"Thank you for leaving the review. Let us know if you ever need anything"
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22KPAR1X Cyberdyne

March 25, 2022

5  out of  5
rating by 22KPAR1X Cyberdyne
"*****RYAN is excellent and extremely educated in his profession. I am thankful to have him because in my many years, I have experienced alot of dumbfuks who "merely sell insurance" and don't know shitttt."
We responded:
"Thank you so much."
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David Clinton

December 14, 2021

5  out of  5
rating by David Clinton
"Dave is the best insurance agent I've had. Always on top of things. Very friendly"
We responded:
"Thank you so much for the kind words. I’ll make sure that Dave sees your comment"
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Alice Howard

March 4, 2021

5  out of  5
rating by Alice Howard
"Always extremely helpful, no matter who you talk to, and they seem to genuinely care about customers."
We responded:
"Thank you so much for the kind words. I’m glad we can help"
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Sandy Chesser

September 24, 2020

5  out of  5
rating by Sandy Chesser
"I have been with this insurance company for a long time. They have always been helpful in anything I need."
We responded:
"Thank you so much for the opportunity to help."
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telwin edathil

August 17, 2020

5  out of  5
rating by telwin edathil
"The best customer service I've ever experienced. A curteous knowledgeable human always answers you right away rather than some machine. Keep it up guys."
We responded:
"thank you so much for the kind words"
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Teresa Peterson

August 5, 2020

5  out of  5
rating by Teresa Peterson
"I have been with Ryan Baker State Farm for years and years . They have always taken care of all of our needs."
We responded:
"Thank you Teresa for the kind review. Always nice to here"
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Meet Patel

May 29, 2020

5  out of  5
rating by Meet Patel
"Good service"
We responded:
"Thank you so much."
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Leah Gleason

March 17, 2020

5  out of  5
rating by Leah Gleason
"Best place to go get insurance!!!"
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Angela McCoy

February 5, 2020

5  out of  5
rating by Angela McCoy
"Great service"
We responded:
"Angela thank you so much! Glad to help"
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N A

January 29, 2020

5  out of  5
rating by N A
"I love this office very much, the staff are all polite, the service is excellent, and the manager there Ryan is really excellent. I cannot go to another office."
We responded:
"Thank you. So glad to help"
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Joe Brown

January 14, 2020

5  out of  5
rating by Joe Brown
"Ryan has always been very helpful. Especially Recently trying to resolve a total loss case for me"
We responded:
"Thanks for the review. Let’s hope we get this whole Gap claim complete ASAP"
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Doritha Dillard

January 10, 2020

5  out of  5
rating by Doritha Dillard
"Very helpful"
We responded:
"Thank you. Glad we could help"
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Adrienne D

November 27, 2019

5  out of  5
rating by Adrienne D
"Recently, I had to change over many official documents on my thirtieth birthday including insurance from another state. I ended up with Ryan Baker and he was the first person that day to catch what day it was. He immediately chided me for doing so much adulting on a day meant for celebration! I was weary from dealing with official offices all morning and he just cracked me up. We had a great discussion, everything was transferred beyond smoothly and his birthday wishes really perked me up. I thought that was the end of it. A few days later a card came in the mail; I opened it and it was a birthday message from Ryan with a nail salon gift card and an order to go get my nails done and celebrate my birthday right. It was the sweetest thing I've ever experienced in the customer service world and made my week. Sure enough later on I pampered myself and also stopped in next door to meet him face-to-face. He's as lovely and genial in person as he is on paper and over the phone. I'll never forget that kindness- he went above and beyond to make me feel cared for and considered. I don't know any other agent that would do what he did- even my folks complained their agent never did anything like that! I can't recommend him more. Call him on your birthday and see what happens :) thank you, Ryan, for starting off this new decade with so much care. Happy to be a client of yours!"
We responded:
"Thank you so much for the kind words."
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Jeff Smith

November 7, 2019

5  out of  5
rating by Jeff Smith
"Amazing like always"
We responded:
"Thank you Jeff! Glad to help"
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Eric Sauk

July 29, 2019

5  out of  5
rating by Eric Sauk
"I called Ryan 20 minutes before closing. I needed gas to get home. He said the towing would take to long and offered to wire money to a Kroger. Needless to say, no one else would have gone to these lengths to help a customer. State farm and especially Ryan Baker isn't an insurance company, he's family. Don't settle for anything less. The best ever. I'm steering everyone I know to him. Thanks again Ryan."
We responded:
"Eric, thank you so much for the kind words. I’m just thankful that I was able to help you."
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jessica norwood

June 9, 2019

5  out of  5
rating by jessica norwood
"The people in his office is very nice and really helpful. They also explain anything you need them to and are very easy to get ahold of many hours of the day"
We responded:
"Thank you for the kind words. We enjoy helping! Thank you, we appreciate you"
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MsRougeux

April 23, 2019

5  out of  5
rating by MsRougeux
"I am so grateful to have Ryan as my insurance agent for all my needs. Once again I needed something sent to the DMV and had to call in to him and I received the most fantastic professional customer oriented service. In today's world You Don't See people like Ryan who goes above and beyond to help you with anything you need and he genuinely wants to help you. You guys got a real winner there thanks for having people like Ryan on your staff."
We responded:
"We are the ones that are grateful because of amazing clients like you. Thank you so much"
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Kelli Luther

March 1, 2019

5  out of  5
rating by Kelli Luther
"Ryan Baker's office is so great! Jessica was so patient and understanding with me. She explained everything and got me an incredible rate!"
We responded:
"Thank you Kelli! We are so happy to have you as part of our State Farm family here in Kentucky! We are here if you need anything!"